Returns & Cancellations

We take pride in finding, roasting, and delivering the best specialty coffees out there. Your happiness with your order is super important to us! Since coffee is a consumable product, we can only replace or refund it if it’s faulty or damaged.

If you need to return something because it’s faulty, just make sure to do it within a reasonable time. According to the Sale of Goods Act 1979 (as amended), you’ll get a refund. And if you decide to cancel your order, we’ll process your refund within 30 days.

Got questions about returning your order? Feel free to reach out to our customer service team at info@hawkinscoffee.com